Info Tech Releases 2024 Buyer Experience Report for WorkForce Software

Users Rate Us #1 Workforce Management Provider in Nine Key Areas, Including Trust and Security

SoftwareReviews (powered by Info-Tech) have released their WorkForce Software Buyer Experience Report for 2024, a derivative of their Emotional Footprint Report. Here they’ve asked real users what they think about using WorkForce Software, and we’re pleased to share that our customers find high value and satisfaction in our solutions.

Each year, SoftwareReviews issues this report to surface the key elements that every buyer should review and understand prior to selecting a software provider. Their goal is to assist enterprises looking to invest in these solutions by going deeper than features and price to provide a detailed understanding of the relationship, negotiations, and value drivers of the solution.

“WorkForce Suite supports every pay rule, every compliance requirement, and every unique agreement across your entire employee population.”

Badge displaying "Software Reviews Champion 2024" for Workforce Management - Enterprise.

WorkForce Software Gets Top Honors

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Trust

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Performance Enhancement

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Security

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Friendly Negotiations

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Productivity

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Fairness & Respect

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Reliability

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Caring

Real Users Report High Value Using Our Solution

We care deeply about our customers’ success, from their first interactions with our sales team to on-going assistance from our support and customer success groups. Our commitment is to cultivate long term customer relationships built on trust by continuously innovating our solutions and increasing the value every customer receives from their investment.

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of customers say we
are critical to their success

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are planning to renew
their license

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trust us to deliver
consistent results

Product Reliability and Security Enables Strong Performance and Productivity

At WorkForce Software, putting customers first is a core value—and makes us stand out as a valued, long-term partner dedicated to their success. Our customers include complex, global, enterprise organizations with large, diverse employee groups and their needs have a strong influence on our product strategy and solution development.

Bar chart showing satisfaction scores: Reliability (97), Security (93), Enables Productivity (91), Enhances Performance (90) on a scale from 0 to 100.

What Users Love Best About the WorkForce Suite

Flexible, powerful configuration.” 

HR Leader 

Overall stability of the system.

IT Leader

“Flexibility and ease of use.” 

Finance Manager

“A software you can trust.”

HR End User

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Building Trust Through Values: Your Ideal Workforce Management Partner

Year after year, customers rate WorkForce Software as the most trustworthy workforce management partner to do business with. From the sales cycle through your implementation and continued workforce management practice evolution, you’ll see we are a different kind of solution provider—a long-term partner focused on maximizing your value from our solutions for years to come.

​Read the full Info-Tech WorkForce Software Buyer Experience Report which showcases all the value and satisfaction that we have brought to other organizations.​