The largest public university in the state, Oregon State (OSU) is an international public research university with more than 34,108 students and 4,700 faculty members. A land grant institution, OSU spreads their mission of teaching, research, and outreach across the state, the country and the world.
The Challenge
OSU’s workforce of more than 12,000+ employees, varying in rosters and employment classifications, was overwhelmed by its manual HR and payroll processes, causing inaccuracies and inconsistencies in recordkeeping.
The Solution
Implemented in 2012, the WorkForce Suite supports OSU in keeping pace with the evolving needs of a public university. The automated, consistent and user-friendly technology allows OSU to easily manage their diverse employee groups and make changes when necessary.
“WorkForce Software doesn’t trip up when we ask them ‘Hey, can we do this?’ They are right there and they help us get our business done.”
Director of Business Affairs
The Outcomes
Positive Customer Experience
As the largest public university in Oregon, OSU’s unique workforce management needs continue to evolve and change. WorkForce Software’s Intelligent Design Architecture makes it easy for HR to update the platform in-house. When bigger issues arise, OSU’s account manager and executive sponsor readily offer support and solutions.
Consistent and Reliable Time Tracking
Managing a diverse workforce of over 12,000 hourly, salaried, exempt, non-exempt and student employees with manual processes complicated tracking overtime and specialty pays. The WorkForce Suite’s time and attendance capabilities and automated processes relieved the administrative burden for payroll employees, providing consistent and accurate calculations.
User-Friendly Technology
The WorkForce Suite requires little to no training for employees, regardless of their technical aptitude. The ease of use allows employees to spend less time calculating their timesheets and more time focused on their work. OSU employees, ranging in classification and rosters, can track their work from anywhere using the WorkForce mobile app.
Simplified Protected Leave Management
With an average of 300 protected leave cases per month, OSU relies on WorkForce Absence Compliance Tracker to stay ahead of changing regulations whilst ensuring leave is properly and consistently tracked.
