Continuous Services
Trust our team to be here when you need us—as a project, reserved throughout the year, or as your fully outsourced resource.
Welcome to WorkForce Software’s Continuous Services. We provide expert services for customers around the world. Our experienced team is dedicated to supporting your ongoing requirements, including regulatory or policy changes, union agreements, business expansions or divestitures, additional integrations or even personnel changes. We leverage global best practises to ensure efficiency and accuracy in the continued operation of your software environments. Together, we help you unlock the full potential of WorkForce Software’s solutions to meet your evolving business needs.
Meet the Continuous Care Services Team
Your Go-To Experts for Services Anytime You Need Them
When your workload exceeds your capacity or you need additional help to implement a change, our Continuous Care Services team is ready to help. Offering configuration expertise, custom reports, or help with a new integration, we’re here to supplement your team and help complete your project.
Collaboratively address software changes across all WorkForce Suite platforms
Expert product knowledge of new releases and customer best practices
Over 50 years of collective workforce management knowledge and expertise
Need help with multiple projects? We make it easy to work with us through right-sized services packages:
50 to 180 service hours tailored to your needs
Priority handling
Single contract for simplicity
Preferred rates
Convenient 12-month terms
Simple renewal
With WorkForce Software, your success is our priority and our Continuous Care Services team is your trusted partner for specialised services.
Meet Application Managed Services
Trust Our Experts to Manage Your Ongoing System Administration
The Application Managed Services (AMS) team at WorkForce Software can join forces with your organisation, offering a unique blend of programme management, business analysis and guidance built on industry best practises. Our services—tailored to your company’s needs—enable you to tap into our team’s wealth of WorkForce Software expertise. The AMS team doesn’t just support you: we integrate, adapt and align with your business systems group to make sure our software helps you achieve your business objectives.
Our AMS team combines years of experience to act as an extension of your team, offering expertise in key areas that contribute to your success:
Expert Advice
We provide guidance on business, configuration, and legal compliance matters.
System Administration
We manage your time and attendance systems, clocks and data collection to maintain up-to-date compliance.
Project Execution
We handle quarterly configuration releases, changes and service requests, including post-upgrade enhancements.
Consultation
Our services extend to recommending potential system adjustments, staying updated on workforce management trends and providing rigorous QA testing for system changes.
Custom Solutions
Whether you need ongoing support in application administration, one-on-one mentoring for your WorkForce Suite configuration, or full configuration management and consulting support, we have you covered. We’re also proficient in handling phased implementations across multiple locations and managing continuous changes.
In every aspect, we work to meet your organisation’s unique needs and guide you to successful use of our workforce management capabilities.
Join Our Customer Community for Exclusive Resources
Connect, learn, and grow with others in our vibrant customer community. Let’s collaborate and shape the future of workforce management together!
We’re Here For You When You Need Us
Reach out to your WorkForce Software account executive today for tailored solutions to meet your business’s workforce management needs.