Whilst remote work continues in one form or other, organisations have continued to brainstorm their “return to office” plans. Regardless of where employees work, business leaders recognize that to create a more productive and connected environment, they need to make the workplace experience a positive one.
Whether at home, in a central office, or working from anywhere, employee experience can be enormously beneficial – or it can be detrimental to productivity.
WorkForce Software’s report, “The State of Human Experience in the Workplace” shines a light on the impact of the workplace experience. Although employee experience has been a growing topic for several years, it’s grown more crucial in light of the pandemic.
According to the report, for 54% of employer respondents, the rise of remote work during the pandemic is driving employee experience strategy.
Employers need to find new ways to engage with both existing workers and potential recruits. The report notes that “this has become even more vital as employees have taken time to assess their current experience and are finding more opportunities, because the rise of remote work has lessened geographic restrictions on hiring.”
WorkForce Software gives three key recommendations to help companies plan an employee experience strategy. First, employers should look at the lessons of the pandemic – what worked and what didn’t work over the past 18 months.
Communication is also key. Senior leadership should understand that employee experience impacts your bottom line and the business case for investing in it is there. Lastly, employers need to assess the current state of employee experience at your organisation. In order to make improvements, organisations must have a starting point.
