Higher education encompasses a diverse array of learning institutions that serve as key employers for an equally diverse workforce. But evolving educational demands have introduced challenges for these institutions as they strive to deliver exceptional educational experiences to their students. These shifts often necessitate complex changes in workforce processes, which are compounded by high levels of faculty and staff turnover that can undermine students’ experience.
Educators and administrative staff increasingly seek a work environment that offers flexibility and involvement in scheduling, a demand that can be challenging to fulfill amidst fluctuating institutional needs and student enrollment patterns. Insights from the WEF Future of Jobs Survey show that 40% of employers in education face challenges posed by aging faculty, whilst 25% must navigate the implications of a growing pool of new academic professionals.
As the education labour market evolves, offering innovative working arrangements becomes crucial for attracting and retaining talent. Cultivating an environment that appeals to educators and administrators requires the adoption of modern workforce management solutions that help with effective rostering and resource allocation. Implementing the right employee rostering software can empower staff with greater flexibility, enhance engagement and ultimately improve the quality of education provided to students. This article will explore the key workforce management trends impacting the higher education sector and illustrate how institutions can achieve substantial benefits through the implementation of modern workforce management solutions.
Workforce management challenges facing higher education
- Keeping, attracting, and winning top talent: Whilst remote learning and classroom closures have made educators’ roles more challenging, 85% of workers say access to hybrid work options is important. Workforce management technology for educators is correlated with higher job satisfaction, talent acquisition and retention.
- Employee burnout risks attrition: 85% of campus workers have more than one primary area of responsibility. 82% of those experiencing “a lot” of burnout within the past 12 months report excessive workloads. More than half are likely to apply for other positions within the next year.
- Employee Well-Being Attracts Talent: The importance of supporting employee health and well-being has newly emerged as a top priority to increase talent availability over the 2025-2030 period. 64% of employers across industries now see promise in this approach.
Workforce management technologies higher education excellence
As the higher education sector navigates the complexities of a changing workforce, embracing modern workforce management solutions will be crucial to unlocking value. By aligning staffing levels with student needs, investing in faculty and staff retention and adapting to technological advancements, institutions can create a dynamic academic environment. This proactive approach not only enhances employee satisfaction but also positions organizations for long-term success in meeting the evolving expectations of students and parents. The future of higher education depends on a well-managed and engaged workforce, making it essential for institutions to prioritise these strategic workforce initiatives.
Higher education institutions realise a range of benefits using the ADP WorkForce Suite, creating combined benefits of up to:
- $8 million (organisations with 5,000 employees)
- $80.4 million (50,000 employees)
- $160.8 million (100,000 employees)
These estimates are based on the aggregated results of value studies with our existing public sector customers across a range of deployments and organisational maturities.
See the full Higher Education Value Accelerator and start realising the value of the ADP WorkForce Suite.
