A thorough workforce management governance strategy guides consistency across an organisation.
Establishing an overarching governance model helps your implementation stick to a hierarchy of principles that support both global standards and local requirements.
A guide to building an overarching governance framework
Learn about establishing a governance model to help account for global and local needs.
“Then there’s governance. Not just governance over budget, or a specific project. But how you govern project processes, change management, communications, program delivery, budget and annual roadmap planning. It’s that end-to-end governance model that allows you to function as a well-oiled machine.”
Director, IT Strategy and Portfolio | Smurfit Westrock
Developing a governance model supports a more effective workforce software implementation
Consider the following areas to build a better framework.
- Global governance authority: Sets the overall vision, core principles and non-negotiable standards
- Decision domains: Defines decision categories (e.g., timekeeping rules, rostering, integrations) and which level governs them
- Regional and local decision bodies: Accounts for region-specific or country-specific legal, regulatory and cultural requirements
- Exception management: Allows for formal requests, documentation and approval of deviations from global standards
- Monitoring and feedback: Provides mechanisms to assess the impact of decisions and feed lessons back into governance refinement
