As Generation Z enters the workforce, a workplace shift is happening that isn’t just about age — it’s about mindset, values, communication style and expectations around leadership and work. Jeff Moses, CEO of WorkForce Software, an ADP company spoke with Forbes about how companies can prepare for and thrive with this generational shift in the workforce.
Familiarity with tech has always been a strength for the youngest generation. “Many Gen Z workers are entering the workforce with complete digital fluency and experience in modern technology tools, with technology-oriented skills that many Boomers don’t have,” says Moses.
The instant communication, personalisation and ease of use that Gen Z experienced growing up have fostered similar expectations for their work lives. Moses sees this as a positive thing. “Their level of expectation towards company technology choices often encourages businesses to continuously evaluate and enhance their tech offerings, ensuring they remain competitive and meet the evolving needs of their workforce.”
Gen Z is also changing the work landscape with their personal values, one of which is a strong emphasis on work-life balance. Moses believes this will encourage companies to adopt more flexible policies and invest in modern workforce technology. “It’s all about creating a culture that prioritises the needs and wellbeing of their employees,” he says.
“There are many benefits with multigenerational workforces, such as diverse perspectives for different projects and valuable reverse mentorship opportunities; all of these create stronger, more adaptable teams,” says Moses.
