When It Makes Sense to Augment HCM Suites with Best-of-Breed Systems | SHRM

WorkForce Software customer, Jean Pal-Freeman, Senior Director and IT Business Partner with Corporate Services at Marathon Petroleum, speaks with SHRM about why they chose WorkForce Software as their best of breed workforce management software provider to fill the gaps in their HCM platform.

“We recognised the complexity we were facing in the hourly space wasn’t going to be addressed in the core HCM platform we would choose,” said Pal-Freeman. “We needed to be able to address complex trade union bargaining rules in combination with evolving pay policies and more efficient time capture for our hourly population.”

Rather than simply accepting the workforce management functionality that comes packaged in an all-in-one software suite from a single HR technology vendor, Pal-Freeman and her team sought out a best-of-breed provider to augment the suite they would eventually purchase with more sophisticated capabilities. They partnered with WorkForce Software, a Livonia, Mich.-based workforce management system expressly designed to address the unique pay rules, regulatory requirements and employee rostering needs of a variety of organisations.

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