WorkForce Software’s customers report positive results with their purchase, catapulting WorkForce Software into the number one spot in SoftwareReviews’ Workforce Management (WFM) Emotional Footprint Report – far exceeding any of their competitors – for superior customer satisfaction and product performance.
WorkForce Software and its WorkForce Suite came out on top in the customer-verified rankings. The Net Emotional Footprint (NEF) is a result of aggregated emotional response ratings across the areas of service, negotiation, product impact, conflict resolution, strategy, and innovation.
The NEF is a powerful indicator of overall user sentiment toward the provider and its product from the software user’s point of view. WorkForce Software achieved the highest NEF rating of any vendor, scoring +85 NEF, for being the most trustworthy, respectful, and innovative of all solution providers in the report.
“Being the leader in the Workforce Management Emotional Footprint report demonstrates that the quality of our solutions and our commitment to our customers resonates with them. We care deeply about our customers’ success, from the first interactions with our sales team, to the on-going responses from our support and customer success groups,” said Mike Morini, CEO of WorkForce Software.
