Organisations deploying modern workforce management solutions report an average of $13.09 in value for every $1 invested.
ADP® WorkForce Suite is one such example
As global teams juggle competing priorities, workforce management (WFM) technology has become a driving force behind modern, efficient operations. Nucleus Research confirms the software’s value: Since a 2021 Nucleus report on the same subject, the return on investment (ROI) of workforce management solutions has grown from $12.24 to $13.09 per $1 invested.
This report details how automated workflows, configurable rules and compliance resources support an increasing ROI for organisations.
Download the research today to learn how capabilities like modern data processing, regulatory management and mobile self-service drive intelligent workforce management practices.
From schedules to strategy: WFM in 2026
Through rostering automation, labour optimisation and intelligent rules engines, modern solutions help accelerate operational efficiency.
The potential ROI of workforce management solutions, quantified
Preview what’s inside this research:
Save time at scale
Nucleus reports that organisations deploying modern workforce management solutions experience several time-saving benefits. These findings include a 33% reduction in regulatory administration time, a 46% reduction in payroll processing time and an 80% reduction in manager rostering time. In one public-sector setting that Nucleus analysed, consolidating workflows for time and attendance and payroll also reduced the time spent on HR processes by 27%.
Minimise payroll errors
The report states that global organisations consolidating payroll and time report accuracy improvements of 80% or higher, with some achieving increases of more than 80% once electronic capture and validation replace manual inputs. It also reveals that organisations moving from manual data entry to automated payroll report reductions in errors of up to 95%.
Decrease turnover
Nucleus concludes that implementing dedicated workforce management solutions can reduce employee frontline turnover by 40-60%. The report emphasises that the impact is particularly apparent when those solutions are paired with modern rostering and mobile tools. It also states that employee self-service capabilities alone can improve user experience by reducing routine questions to managers by over 50%.
Reduce manual effort
Data from the report shows that demand-driven automation of rostering can help reduce manager effort in location-level rollouts by a range of 66%-75%. Workforce management customers also report an approximate 55% reduction in rostering effort, with managers specifically reporting productivity gains from standardised workflows in the range of 25%-75%.
