Without Buying More Software Than You Need
We’re thrilled to welcome our colleagues from Workplace into the WorkForce Software family. But what exactly does this exciting news mean for our existing customers and organisations currently considering the purchase of a new workforce management solution? It means more options.
Whether you need basic rostering software, attendance management, employee self-service, shift swapping, fast callouts for filling open shifts, annual leave and long-term shift bidding, or more nuanced demand-based rostering and intelligent forecasting, we’re here to help. Equally important, we’re committed to matching our rostering capabilities to your specific needs. For example:
Basic rostering and attendance management
Say you’re in professional services and the majority of your employees are salaried or pretty much have the same roster, day in and day out. There’s not enough variability for you need a robust rostering solution. And yet, your employees would still benefit from being able to easily check their annual leave balances and submit time-off requests through the system. In this situation, you may need only the basic rostering functionality included in EmpCenter Time and Attendance, which allows you to easily assign employees specific days and hours to work. Ideal for environments where rosters are easily definable and subject to minimal change, the solution’s features allow managers and others in charge of rostering to quickly create rosters for fixed groups of employees.
Advanced rostering
Now imagine that you want take a more proactive approach to rostering. Say you run a manufacturing plant and you’re looking to meet specific cost parameters or ensure that you only roster workers who meet certain skill or certification requirements. EmpCenter’s Advanced Scheduler solution can help you balance staff skills, productivity goals, and labour costs across the organisation. And the optional One-Touch Callout extension accelerates the process of filling open shifts by instantly contacting qualified, eligible workers through their preferred mode of communication (phone, text, or email). This means you can fully accommodate trade trade union requirements whilst also controlling overtime costs more easily.
Demand-based rostering and forecasting
Organisations with variable demand and a high concentration of customer-facing hourly paid workers often require even more robust rostering capabilities. Say you run a retail business, and foot traffic fluctuates depending on the day, the hour, and even the weather. Workplace incorporates data from your traffic analytics and point-of-sale systems to create optimized rosters to meet variable customer demand. From rostering employees across multiple stores to allowing employees to have a say in when they are rostered, the Workplace solution fits right in with our goal of ‘Making Work Easy’ for our customers.
No matter what industry you’re in, how large your footprint, or what your current and future rostering needs are, we’re here to help you meet your business goals whilst elevating employee satisfaction and customer service. To learn more, roster a personalized demonstration.
