Over the last few years, organisations have found themselves challenged by the unique rostering needs of deskless and hourly workers. Current practices must take account of aspects such as employee skill level, fluctuating production, and balancing multiple shift rosters. Modern workforce management software buyers are aware that their technology must be able to accommodate these employees. In response, they are increasingly seeking solutions focused on the quality of employee experiences, such as what employees require from rostering processes and how it impacts their lives.
Ventana Research recently released a new edition of their Ventana Viewpoint series titled “Modern Workforce Rostering Requires a New Mindset,” which details the benefits workforce management platforms are bringing to a range of industries (manufacturing, retail, healthcare, municipalities, and many more) and how to approach rostering with the needs and interests of deskless workers in mind.
These are the pivotal topics that Ventana has highlighted as primary benefits of modern workforce rostering:
Driving Employee Experience
Rostering flexibility is one of the most important aspects of employee experience, second only to payroll in HCM processes that drive employee sentiment. When employees are given the freedom to arrange their own rosters to accommodate a satisfactory work/life balance, they become more invested in their work and their workplace. Predictable rosters are increasingly being mandated by new legislation, but beyond that they promote the perception of fairness and equity, helping to achieve a positive corporate culture that attracts and retains talent. Their implementation can go a long way toward keeping workers satisfied in their current positions.
Enhancing Manager Productivity
Employee experience is one of the primary selling points of modern workforce management, but what’s often overlooked is that managers are employees too. The right solutions can greatly improve their experience by giving them the tools they need to run their teams more efficiently. Whilst dashboards and charts have long been the standard, analytics with accompanying insights can now give managers a real-time understanding of what’s happening with their workforce. The goal is to help managers sift through the administrative noise by providing them easy access to the information they need, when and where they need it, to make impactful decisions about their teams.
Rostering for All
It’s not enough for solutions to benefit only a certain segment or type of employee. To be truly successful, leading workforce management technology must allow for rostering optimization at scale to apply to all workers within an organisation. Office, deskless, shift, salaried, and management employees need a solution that addresses their needs whilst keeping them connected to their workplace. Organisations that can know—at a detailed level—all key aspects of labour supply, demand, and usage have a decisive competitive advantage when it comes to executing strategic plans. Modern workforce management solutions will be capable of addressing the needs of all workers.
Modern rostering capabilities in workforce management can boost an organisation’s overall operations and employee well-being. By driving a positive employee experience, enhancing manager productivity, and providing rostering solutions that work for all employees, organisations can future-proof their business long before trouble arises.
To learn more about how WorkForce Software’s proven rostering solutions can benefit your organisation, explore our Rostering Hub.
