If you’re a large employer with a globally distributed workforce, you require a scalable workforce management solution that continuously adapts to local country compliance requirements, pay and trade union rules, rostering needs and employee expectations.
Whether it’s aligning stakeholders on a unified vision, evaluating vendors on technical capabilities and compliance, or mastering change management for user adoption, this actionable checklist provides steps for your organisation to transition to an adaptable and scalable global workforce management solution.
Tips as You Scale Globally and Operate Locally
Navigate your global workforce management rollout—especially during your vendor evaluation.
Global Workforce Management Rollout Checklist
This checklist serves as a guide to help you navigate through a global workforce management rollout—from planning and vendor evaluation to implementation and future scaling.
Internal Alignment and Vision
• Identify key drivers for adopting a global workforce management solution (e.g., compliance, scalability, employee engagement)
• Stakeholders aligned on a shared vision and the balance between global standardisation and local flexibility
• Set rollout goals and success metrics (e.g., reduce compliance risk, increase productivity, ROI)
Requirements Gathering
• Document each country’s operational, cultural and regulatory requirements (e.g., mandatory collective bargaining agreements (CBAs))
• Categorise requirements as critical (compliance, mandatory business process) vs. nice-to-have
Rollout Strategy
• Determine sequenced country rollouts based on maximising success and learnings
• Understand interdependencies between countries and local systems that will connect to your chosen workforce management solution
• Identify potential risks and mitigations of planned rollout sequencing, especially for the most complex countries
Expertise and Track Record
• Share successful customer implementations with similar complexity and geographical footprint
• Handle complex countries (e.g., Brazil - stringent labour laws, France - mandatory leave policies, Australia-dynamic compliance standards)
• Has strong relationships with regional implementation partners in your countries
Technical Capabilities
• Offer configurable, rules-based system to handle diverse labour laws, pay rules, rostering needs
• Scale to support your growth and adapts to future organisational changes
• Integrate with your ERP, payroll, HR systems in every country where you operate
• Allow for dynamic employee grouping, custom payroll processes and custom timesheet views to meet the needs of your diverse workforce
• Eliminate high-risk manual processes (e.g., compliance tracking, complex pay calculations, multi-region configurations)
Compliance and Localization
• Provide prebuilt templates for your regions, with automated updates for regulatory changes
• Handle region-specific complexities (e.g., CBAs, country-specific rostering, rest period rules)
• Enable both global standardisation and local flexibility
Vendor Fit for Key Stakeholders
• HR: Improve employee experience and engagement through rostering flexibility and self-service tools
• Payroll: Enable accurate and compliant payroll processing across multiple countries
• IT: Scalable platform with robust APIs for seamless integration with existing systems and adherence to global security and data privacy regulations
• Operations: Support scheduling that optimises resource allocation by promptly assigning best-fit employees to tasks
ROI and Total Cost of Ownership
• Provide proof of ROI (e.g., payback period, long-term cost savings compared to current solutions)
• Account for total implementation costs for all countries including integrations, ongoing support, compliance updates
• Share customer case studies and testimonials who achieved solution ROI
Live Demonstration Preparation
• Demo how solution meets your unique use cases:
○ Labour laws, trade union agreements, local policies configurability
○ Rostering, leave management, compliance tracking automation
○ Real-time reporting and analytics
• Demo using your own company data
• Demo how they enable global standardisation and local flexibility
Change Management
• Develop comprehensive change management strategy to engage your employees globally and locally to drive employee adoption
• Ensure training programs tailored for different user groups (e.g., managers, frontline workers)
• Establish governance structure for the implementation process
Iterative Rollouts and Learning
• Provide feedback mechanism to capture lessons from initial rollouts and apply them to subsequent regional phases
• Document rollout process challenges, resolutions, best practices for future reference
Sustaining Global/Local Success Post-Go-Live
• Define KPIs for evaluating success (e.g., improved compliance, reduced payroll errors, employee adoption rates, employee satisfaction)
• Assign ownership for ongoing maintenance, updates, system optimisation
• Monitor system performance and compliance adherence
• Update and scale system to align with new regulations, changing business needs, technology advancements
Why You Should Consider the WorkForce Suite from WorkForce Software
When you won’t compromise on accurate pay, global/local compliance or optimising your labour spend for the benefit of your organisation, WorkForce Software is the only choice.
Hands down, it’s the most configurable global solution available today—even for the most unique pay or work rules. Rich integration with your preferred HCM suite vendor means that you meet the unique needs of your dynamic workforce without compromise.
“The WorkForce Suite is the only solution capable of meeting our complex cases, especially with its planning tools and payroll management. It supports every pay rule, every compliance requirement and every unique agreement across our entire employee population.”
See Why Real Users Rate Us the #1 Enterprise Workforce Management Solution
Achieve Global Scale and Local Flexibility
With so many configurable capabilities, let us show you why WorkForce Software can be your trusted solution provider for global workforce management transformation.
