Retail Workforce Management Value Accelerator

The retail industry is experiencing drastic transformation whilst navigating high attrition, talent shortages, demands for flexible rostering and a growing need for processes augmented by modern technologies. Retailers can address these challenges using digital workforce management solutions that address what matters most to their employees. Tap into the power of your people—especially your deskless shift workers—for greater agility and improved employee experience.

We understand that your organisation is unique. No two retailers share the same workforce management processes or protocols. WorkForce Software’s Customer Value experts are dedicated to partnering with you to make a compelling case for change that appeals to your organisation’s stakeholders.

“As AI handles routine tasks, retail workers are evolving into experienced orchestrators armed with digital tools and data insights. Smart retailers are investing in reskilling programs that help their teams master everything from smart mirror troubleshooting to AI-powered customer service platforms.”

A circular progress chart showing 62 percent completion, with the filled portion in green and the remainder in light gray.
of Retailers plan to invest in hiring, retaining, and future-proofing their workforces.1
A green circle with white text in the center that reads "$10K.
is the average cost of losing, replacing, and retraining a single frontline retail employee.2
A circular progress bar is half filled, showing "50%" in the center.

of frontline workers cite lack of flexibility and work-life balance as top reason for attrition.3

Retail Organisations Realise Significant Benefits With WorkForce Software

This Value Accelerator has been designed for retailers building a business case for purchasing a modern workforce management solution. See what customers and market analysts say about the value WorkForce Software brings—and review data-driven results from retail customer implementations—to help make your decision to invest in our solutions the clear choice.

There are a range of benefits and savings your business can realise with WorkForce Software solutions. These estimates are based on the aggregated results of value studies with our retail customers across a range of deployments and organisational maturities.

Customer Sample Benefit Ranges

$2.8M - $4.8M

Time & Attendance

$2.7M - $4.7M

Employee Experience

$70K - $92K

Absence & Leave Management

$665K - $1.2M

Task Management

$2.8M - $4.3M

Rostering & Forecasting

Up to $15.1M

Total Benefits  

$27.9M - $48.3M

Time & Attendance

$26.8M - $47.3M

Employee Experience

$699K - $924K

Absence & Leave Management

$6.7M - $12.0M

Task Management

$28.1M - $43.3M

Rostering & Forecasting

Up to $151.0M

Total Benefits

$55.8M - $96.6M

Time & Attendance  

$53.6M - $94.5M

Employee Experience

$1.4M - $1.8M

Absence & Leave Management

$13.3M - $24.0M

Task Management

$56.2M - $86.8M

Rostering & Forecasting

Up to $301.9M

Total Benefits

A woman stands by clothing racks, holding a tablet and looking at the screen in a clothing store.

Enterprise-Grade and Future-Ready, the WorkForce Suite Gives Retailers an Edge

WorkForce Software is the modern workforce management choice for retail businesses who value innovation, resilience and advanced performance. It will enable you to navigate staff shortages, future-proof workforce processes and support flexible work arrangements with accurate and compliant time and attendance, skill-based rostering and digitised operational communications.

Let us help you make your decision to invest in WorkForce Software the obvious choice.

Modern Workforce Management for Retail

See all the resources and value your peers have gained using WorkForce Software.

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We’ll help build your case to optimise performance and deliver and breakthrough employee experience.

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