The retail industry is experiencing drastic transformation whilst navigating high attrition, talent shortages, demands for flexible rostering and a growing need for processes augmented by modern technologies. Retailers can address these challenges using digital workforce management solutions that address what matters most to their employees. Tap into the power of your people—especially your deskless shift workers—for greater agility and improved employee experience.
We understand that your organisation is unique. No two retailers share the same workforce management processes or protocols. WorkForce Software’s Customer Value experts are dedicated to partnering with you to make a compelling case for change that appeals to your organisation’s stakeholders.
Retail Workforce Management Value Accelerator
See the data-driven evidence from retailers to help build your case for modern workforce management.
“As AI handles routine tasks, retail workers are evolving into experienced orchestrators armed with digital tools and data insights. Smart retailers are investing in reskilling programs that help their teams master everything from smart mirror troubleshooting to AI-powered customer service platforms.”
— Forbes, “The Future of Retail: 10 Game-Changing Trends”



of frontline workers cite lack of flexibility and work-life balance as top reason for attrition.3
Retail Organisations Realise Significant Benefits With WorkForce Software
This Value Accelerator has been designed for retailers building a business case for purchasing a modern workforce management solution. See what customers and market analysts say about the value WorkForce Software brings—and review data-driven results from retail customer implementations—to help make your decision to invest in our solutions the clear choice.
There are a range of benefits and savings your business can realise with WorkForce Software solutions. These estimates are based on the aggregated results of value studies with our retail customers across a range of deployments and organisational maturities.
Customer Sample Benefit Ranges
$2.8M - $4.8M
Time & Attendance
$2.7M - $4.7M
Employee Experience
$70K - $92K
Absence & Leave Management
$665K - $1.2M
Task Management
$2.8M - $4.3M
Rostering & Forecasting
Up to $15.1M
Total Benefits
$27.9M - $48.3M
Time & Attendance
$26.8M - $47.3M
Employee Experience
$699K - $924K
Absence & Leave Management
$6.7M - $12.0M
Task Management
$28.1M - $43.3M
Rostering & Forecasting
Up to $151.0M
Total Benefits
$55.8M - $96.6M
Time & Attendance
$53.6M - $94.5M
Employee Experience
$1.4M - $1.8M
Absence & Leave Management
$13.3M - $24.0M
Task Management
$56.2M - $86.8M
Rostering & Forecasting
Up to $301.9M
Total Benefits

Enterprise-Grade and Future-Ready, the WorkForce Suite Gives Retailers an Edge
WorkForce Software is the modern workforce management choice for retail businesses who value innovation, resilience and advanced performance. It will enable you to navigate staff shortages, future-proof workforce processes and support flexible work arrangements with accurate and compliant time and attendance, skill-based rostering and digitised operational communications.
Let us help you make your decision to invest in WorkForce Software the obvious choice.
Modern Workforce Management for Retail
See all the resources and value your peers have gained using WorkForce Software.
Visit the Hub
Request Your Personalized Value Assessment
We’ll help build your case to optimise performance and deliver and breakthrough employee experience.
Learn More
1 Deloitte | 2 McKinsey | 3 Boston Consulting Group