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Sandra Moran, Chief Marketing and Customer Experience Officer, discusses the debate around the future of work in today’s post-pandemic reshuffle. She points out that this focus often lands on employees whose work can be completed at a desk, whether situated in an office or at home. Yet, the majority (80%) of the global workforce are in vital roles that take place far away from the confines of a desk.

These deskless employees serve some of the most critical roles in our society, whether in the factory, warehouse, the field, behind the wheel, in stores, classrooms or in our medical facilities. While office counterparts have enjoyed the benefits of working remotely, most deskless workers have been left without access to options on where to work or the same technologies that could transform their working lives for the better.

Moran discusses what the common obstacles are that are preventing these employees from benefiting from the same flexibility as office workers. And how global employers can harness modern digital workforce management technologies to improve the employee experience for deskless staff.