Sandra Moran, Chief Customer Experience and Marketing Officer at WorkForce Software spoke with HR Morning about the growing issue of burn out in the workplace. Moran highlights the critical issue of burnout among shift-based and hourly workers who underutilize their PTO. She points out that labour shortages in industries like hospitality, healthcare, and manufacturing exacerbate this problem, preventing many employees from taking time off.
Moran emphasizes the financial and productivity benefits of addressing burnout and notes WorkForce Software’s initiatives, such as half-day Fridays, to improve employee well-being. She advocates for the use of AI and modern workforce management tools along with data-driven insights to monitor work patterns, identify burnout risks, and she underscores why companies shouldn’t underestimate the power of roster flexibility.
“Addressing employee burnout … has a great value to productivity, engagement and retention. It has such a significant financial impact on organisations that it behooves HR professionals to not just talk about it, but to do something to address it that is meaningful to employees,” says Moran.