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Tech Century delves into the recent findings from WorkForce Software’s third annual Global Employee Experience Study, highlighting the notable shift in the perceptions of both employers and employees, particularly in terms of employee rostering flexibility. For deskless workers, employee experience is impacted by the lack of rostering flexibility, which leads to substantial dissatisfaction.   

In fact, 54% of employees are considering leaving their jobs. The study underscores the critical importance of addressing flexible rostering as a means to boost employee engagement and retention. Mike Morini, CEO at WorkForce Software, emphasises that supporting deskless employees is essential to prevent talent loss and maintain productivity levels. Fortunately, technology is readily available to enable a better employee rostering experience, making immediate action crucial. 

“Keeping employees engaged to avoid losing valuable talent is of paramount importance right now,” Morini said. “The cost of doing nothing, including the negative impact on productivity, talent acquisition and retention, far outweighs the investment needed to adequately support, upskill and empower deskless employees.” 

He adds, “The technology to provide greater flexibility for disparate workforces is readily available today, so taking action to remove the barriers to better employee experiences should begin immediately. There is really no reason why any employee can’t view their shift roster and make changes, contact their manager, or complete relevant training digitally in 2023.”