Hospitality Technology talks with Sandra Moran, Chief Marketing and Customer Experience Officer at WorkForce Software. She shares her expert insights on why companies need to invest in workforce management technology to mitigate employee burnout and preserve margins in today’s economic environment.
Moran provides an overview of how investing in the employee experience can provide hospitality workers with increased flexibility and ensure they feel valued by their employers. She also shares insights, data, and thoughts on the impact of outdated technology on a company’s brand and bottom line, industry predictions for the next year and beyond, and the value of workforce management systems in the workplace.
“Modern workforce management systems have emerged as the single greatest enabler for companies to transform their organisations by allowing them to tap into the power of their people and treat them as the valuable resources they are,” Moran says. “They increase employee satisfaction, improve operational efficiency, support innovation and agility, and position hospitality companies to boost their competitiveness now and in the future.”
