Workforce management in retail
Align staffing levels to client demand. Adapt to unexpected shift changes and manage costs with a workforce management solution that helps you deliver exceptional client service.
A workforce management solution for retail employers
ADP® WorkForce Suite boosts productivity across your organisation. We help create a culture of efficiency and service. Retail leaders know that as the client experience improves, profitability grows.
Predict labour needs
Optimise labour coverage and associate skills in the face of variable client demand using business KPIs to identify and reconcile coverage gaps or overstaffing.
Standardise absence management
Fill shifts with qualified associates to manage unplanned absences or increased client demand. Streamline rostering with associate self-service shift swapping and access to standard operating procedures (SOPs).
Simplify compliance and reduce payroll leaks
Improve operations and staff utilisation with labour forecasting. Increase compliance and deliver more accurate pay with automated time, attendance and leave rules.
These retail clients use ADP WorkForce Suite to transform the way people work
Enterprise-grade and future-ready, ADP WorkForce Suite is helping innovative retailers optimise their workforce, protect against compliance risks and increase employee engagement for improved performance.
“Wage costs are the single biggest cost in every business. As a business, we’ve been coming under wage budget in the last 4 consecutive financial years since we have started using Forecasting and Rostering.”
“With ADP WorkForce Suite and its usability, it’s been easy to promote the idea of being a fan of the systems we use and the benefits to employees.”
Retail organisations find significant benefits
with ADP WorkForce Suite
Our retail clients realise a range of benefits and savings from workforce management solutions. These estimates are based on the aggregated results of value studies with our retail clients across a range of deployments and organisational maturities.
$2.8M – $4.8M
Time & Attendance
$2.7M – $4.7M
Employee Experience
$70K – $92K
Absence & Leave Management
$665K – $1.2M
Task Management
$2.8M – $4.3M
Rostering & Forecasting
Up to $15.1M
Total Benefits
$27.9M – $48.3M
Time & Attendance
$26.8M – $47.3M
Employee Experience
$699K – $924K
Absence & Leave Management
$6.7M – $12M
Task Management
$28.1M – $43.4M
Rostering & Forecasting
Up to $151M
Total Benefits
$55.8M – $96.6M
Time & Attendance
$53.6M – $94.5M
Employee Experience
$1.4M – $1.8M
Absence & Leave Management
$13.3M – $24M
Task Management
$56.2M – $86.8M
Rostering & Forecasting
Up to $301.9M
Total Benefits
Optimise the performance of your workforce
ADP WorkForce Suite is designed to provide action-oriented analytics to help you get more done. Boost workforce productivity and operational efficiency in these key areas.
Trusted by leading retailers
Build your business case for workforce management software
Your requirements are unique. Let’s work together to create a compelling case for change that resonates with your stakeholders.
