Workforce Management in Retail
Align staffing levels to customer demand, adapt to unexpected shift changes and accurately manage costs with a solution that helps you deliver exceptional customer service.
A Workforce Management Solution Designed for Retail Employers
The WorkForce Suite boosts productivity across your organisation—from each individual to their team. We help create a culture of efficiency and service, enabling your teams to achieve more with less and do it well. Retail leaders know that as the customer experience improves, profitability grows.
Predict Your Optimal Labour Needs
Optimise labour coverage and employee skills in the face of variable customer demand using business KPIs to identify and reconcile coverage gaps or overstaffing.
Manage Shifts and Standardize Processes
Fill shifts with qualified associates to manage unplanned absences or increased customer demand while giving associates access to self-service shift swapping, standard operating procedures (SOPs) and resoources.
Reduce Compliance Errors and Payroll Leaks
Improve operations and utilisation with labour forecasting. Stay compliant and deliver accurate pay with automated time, attendance and leave rules.
These Retail Customers Use WorkForce Software to Transform the Way People Work
Enterprise-grade and future-ready, WorkForce Software is helping some of the world’s most innovative retailers optimise their workforce, protect against compliance risks and increase employee engagement to unlock new potential for resiliency and improved performance.
“We went from having virtually no communication between teams to having one core, unified communication channel that connected our DTC visual merchandising, marketing and operations groups.”
“We needed a standalone app to easily upload content. Something where people could interact with the content and not feel like they were doing a task for work but using one of their social media apps that they enjoy logging into every day.”
“With the WorkForce Suite and its usability, it’s been easy to promote the idea of being a fan of the systems we use and the benefits to employees.”
Retail Organisations Find Significant Benefits
with WorkForce Software
Our retail customers realise a range of benefits and savings from workforce management solutions. These estimates are based on the aggregated results of value studies with our retail customers across a range of deployments and organisational maturities.
$2.8M – $4.8M
Time & Attendance
$2.7M – $4.7M
Employee Experience
$70K – $92K
Absence & Leave Management
$665K – $1.2M
Task Management
$2.8M – $4.3M
Rostering & Forecasting
Up to $15.1M
Total Benefits
$27.9M – $48.3M
Time & Attendance
$26.8M – $47.3M
Employee Experience
$699K – $924K
Absence & Leave Management
$6.7M – $12M
Task Management
$28.1M – $43.4M
Rostering & Forecasting
Up to $151M
Total Benefits
$55.8M – $96.6M
Time & Attendance
$53.6M – $94.5M
Employee Experience
$1.4M – $1.8M
Absence & Leave Management
$13.3M – $24M
Task Management
$56.2M – $86.8M
Rostering & Forecasting
Up to $301.9M
Total Benefits
Rated #1 Workforce Management Software Vendor
We believe that true success is measured by the experience and value we deliver to our employees, partners and customers and by how we continue to work together to lead the future of the modern workforce.
Experience the WorkForce Suite
The WorkForce Suite will adapt to your organisation’s needs—no matter how unique your pay rules, labour regulations and rostering.
Optimise the Performance of Your Workforce
The WorkForce Suite is designed to provide action-oriented analytics to help you get more done. Boost workforce productivity and operational efficiency in these key areas.
Insights and Tools
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Build Your Business Case for Workforce Management Software
Your requirements are unique. Let’s work together to create a compelling case for change that resonates with your stakeholders.
