This report emphasises shifts in employee expectations and workforce management’s pivotal role in improving employees’ experience at work.
LIVONIA, MI – NOVEMBER 16, 2023 – Today, the first global provider of integrated employee experience and workforce management solutions, WorkForce Software, releases the findings of its 2023 report with SAPinsider titled, “The SAPinsider HCM and SAP S/4HANA Report” which it co-sponsored with Rizing. SAPinsider surveyed 114 community members from March to May 2023 to understand important factors driving human experience management for SAP customers and to discover the strategies to adequately address their modern employee challenges.
As the way employees work continues to evolve, it’s vital for global businesses to shift from traditional human capital management (HCM) systems to solutions that prioritise human experience management (HXM) to enhance employee experience and engagement for all employees of an organisation—especially for deskless workers who do not perform their work from a traditional office setting. In an increasingly tight labour market, quickly securing skilled personnel to meet business requirements has become a top priority for employers. Organisations that prioritise high employee engagement and retention recognise the value of state-of-the-art time and attendance features as essential to their HXM strategies. With an adoption rate of over 80% and industry leaders emphasising the critical role of adapting to changing compliance needs, it’s clear that time and attendance systems are fundamental to modern workforce management and an integral component within an HXM framework.
Leaders who have embraced HXM recognise the value of advanced time and attendance solutions like SAP Time and Attendance Management by WorkForce Software to support both business needs and employee demands for accurate pay, rostering control, and success in their roles. Integrating cloud-based HXM systems with foundational tools, such as time and attendance management, is a game-changer that offers tangible ROI.
“The adoption rate of time and attendance technology is quite high for leading businesses and their deskless workers — it’s the one place these essential employees go to on every shift to clock in and out, fine-tune their roster, communicate with their manager, and receive the tools they need to be successful,” said Sandra Moran, Chief Marketing and Customer Experience Officer of WorkForce Software. “Companies that invest in modern digital EX solutions which are built on the time and attendance foundation will see an immediate return on their investment and reap the rewards of a more engaged and productive workforce that feels connected and empowered to contribute to the success of the business.”
The SAPinsider HCM and SAP S/4HANA Report identifies five key factors that distinguish leaders from laggards in workforce management: Time and Attendance, Compliance, Efficiency, Employee Experience, and Communication. The report also offers a series of actionable steps for organisations to improve their HXM approach, emphasising the importance of evaluating existing human capital management methodologies, making ROI-centric investments, ensuring compliance, embracing and overcoming HXM challenges, and prioritising employee experience. Embracing comprehensive solutions, such as SAP Time and Attendance Management by WorkForce Software, and committing to an HXM approach unlocks improved employee engagement, operational agility, and retention.
To learn more about The SAPinsider HCM and SAP S/4HANA Report survey and results, download your free copy of the report here.
About WorkForce Software
WorkForce Software is the #1 rated workforce management solution for large, global employers and the first to deliver integrated employee communication capabilities. The company’s WorkForce Suite adapts to each organisation’s needs—no matter how unique their pay rules, labour regulations, and rosters—whilst delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, WorkForce Software is helping some of the world’s most innovative organisations optimise their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and optimal performance. When your employees include deskless or hourly workers, unionised, full-time, part-time, or seasonal, WorkForce Software makes managing your global workforce easy, less costly, and more rewarding for everyone. For more information, please visit www.workforcesoftware.com.
WorkForce Software’s solutions are also available through our global reseller, SAP. To learn more, please visit www.workforcesoftware.com/partner/sap/.
Media Contact
Lisa Hajra
WorkForce Software