Workforce Management in Retail
Align staffing levels to client demand, adapt to unexpected shift changes and accurately manage costs with a solution that helps you deliver exceptional client service.
A Workforce Management Solution Designed for Retail Employers
The ADP WorkForce Suite boosts productivity across your organisation—from each individual to their team. We help create a culture of efficiency and service, enabling your teams to achieve more with less and do it well. Retail leaders know that as the client experience improves, profitability grows.
Predict Your Optimal Labour Needs
Optimise labour coverage and employee skills in the face of variable client demand using business KPIs to identify and reconcile coverage gaps or overstaffing.
Manage Shifts and Standardize Processes
Fill shifts with qualified associates to manage unplanned absences or increased client demand while giving associates access to self-service shift swapping, standard operating procedures (SOPs) and resoources.
Simplify Compliance and Reduce Payroll Leaks
Improve operations and utilisation with labour forecasting. Stay compliant and deliver accurate pay with automated time, attendance and leave rules.
These Retail Clients Use the ADP WorkForce Suite to Transform the Way People Work
Enterprise-grade and future-ready, the ADP WorkForce Suite is helping some of the world’s most innovative retailers optimise their workforce, protect against compliance risks and increase employee engagement to unlock new potential for resiliency and improved performance.
“Wage costs are the single biggest cost in every business. As a business, we’ve been coming under wage budget in the last 4 consecutive financial years since we have started using ADP WorkForce Suite’s Labour Forecasting and Rostering.”
“With the ADP WorkForce Suite and its usability, it’s been easy to promote the idea of being a fan of the systems we use and the benefits to employees.”
Retail Organisations Find Significant Benefits
With the ADP WorkForce Suite
Our retail clients realise a range of benefits and savings from workforce management solutions. These estimates are based on the aggregated results of value studies with our retail clients across a range of deployments and organisational maturities.
$2.8M – $4.8M
Time & Attendance
$2.7M – $4.7M
Employee Experience
$70K – $92K
Absence & Leave Management
$665K – $1.2M
Task Management
$2.8M – $4.3M
Rostering & Forecasting
Up to $15.1M
Total Benefits
$27.9M – $48.3M
Time & Attendance
$26.8M – $47.3M
Employee Experience
$699K – $924K
Absence & Leave Management
$6.7M – $12M
Task Management
$28.1M – $43.4M
Rostering & Forecasting
Up to $151M
Total Benefits
$55.8M – $96.6M
Time & Attendance
$53.6M – $94.5M
Employee Experience
$1.4M – $1.8M
Absence & Leave Management
$13.3M – $24M
Task Management
$56.2M – $86.8M
Rostering & Forecasting
Up to $301.9M
Total Benefits
Rated #1 Workforce Management Software Vendor
We believe that true success is measured by the experience and value we deliver to our employees, partners and clients and by how we continue to work together to lead the future of the modern workforce.
Experience the ADP WorkForce Suite
The ADP WorkForce Suite will adapt to your organisation’s needs—no matter how unique your pay rules, labour regulations and rostering.
Datasheet
ADP WorkForce Intelligence
Analytics That Remove the Noise and Accelerate Intelligent Responses
Optimise the Performance of Your Workforce
The ADP WorkForce Suite is designed to provide action-oriented analytics to help you get more done. Boost workforce productivity and operational efficiency in these key areas.
Insights and Tools
- Research & Reports
- Research & Reports
- Research & Reports
Build Your Business Case for Workforce Management Software
Your requirements are unique. Let’s work together to create a compelling case for change that resonates with your stakeholders.
