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Emotional Footprint Report

Why WorkForce Is a Customer Champion

SoftwareReviews has named WorkForce the #1 workforce management vendor to partner with 3 years in a row! Using data collected from real end users, WorkForce was top rated in 2018, 2019, and 2020. This recognition is in addition to being named as the #1 vendor for workforce management software 3 years in a row in SoftwareReviews’ Data Quadrant Report.

Knowing how users feel about their service experience is crucial before entering into a partnership with a workforce management vendor. The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions. These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

Download the report to see why users identified us as the best vendor to work with from implementation to ongoing innovation and support.

Info-Tech Workforce Management Emotional Footprint Report 2020